Senior Manager of Customer Success


Full time


Sep 15

Senior Manager of Customer Success

Team: Customer Success
Location: Remote

Who we are

We are a climate tech company committed to reversing climate change. How do we reach this lofty goal? By disrupting the agriculture industry!

Founded by globally-recognized innovators in science and ag technology, Regrow is unlocking the power and profitability of resilient agriculture across the supply chain — from growers to global food brands. Regrow combines best-in-class agronomy, soil and carbon modeling, and innovative data collection to deliver customized, site-specific and scalable solutions to the agrifood industry.

Our customers are frontrunners in agrifood and agtech, ranging from global market operators, project developers, global food brands, and independent farmers. We help partners measure their impact on the environment, model and implement changes that will be environmentally and financially sustainable, and track partners’ progress against sustainability goals. 

We're backed by leading investors, such as Microsoft's Venture Fund, Cargill, The Grantham Environmental Trust (NCO), AJAX Strategies, and more, all of whom believe in our vision to change the world through resilient agriculture.

Our Mission

Agriculture has the power to reverse climate change. We believe science and technology can help us get there. 
Our goal is to use farmland to cool the earth. We are currently monitoring 150 million acres of land in over 45 countries. This year alone, with just one project, our carbon emissions reductions are equivalent to taking 17,000 cars off the road! We are already on our way to a more sustainable planet.

Job Summary

Regrow is seeking a Senior Manager of Customer Success capable of scaling our team of six global Customer Success Managers (CSMs) across our CPG, Retail, and Agribusiness segments. Our customers – the very lifeblood of Regrow – are key to driving action on their Scope 3 initiatives and, in doing so, driving positive changes for our climate. Your role will involve guiding a complex and varied customer base, ranging in value $200K - $3M ARR, to fully utilize the Regrow suite of products and build a community motivated by climate action.

The successful candidate will ideally have a strong interest in business, technology, and climate action. A degree of comfort in a customer-facing role is essential as the position includes up to 25% domestic and international travel.

 As a senior member of the team, you will drive Regrow’s Customer Success strategy, overseeing execution, reporting, and optimization in close collaboration with our Head of Customer Success and Chief Revenue Officer (CRO). Working closely with cross-functional teams, your role will be pivotal in ensuring our end-to-end customer experience remains best-in-class. 

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